Privacy Policy

Introduction

At InnSync, we take your privacy seriously. This Privacy Policy describes how we collect, use, and handle your personal information when you use our data synchronization platform, visit our website, or interact with our services.

Information We Collect

Information You Provide to Us

We collect information you provide directly to us, including:

• Account information, such as your name, email address, and organization details
• Profile information, including preferences and settings
• Contact information when you reach out for support or inquiries
• Feedback and survey responses
• Transaction data when you purchase our services

Information We Collect Automatically

When you interact with our services, we collect certain information automatically, including:

• Log information such as IP address, browser type, operating system, and pages visited
• Device information including hardware model, operating system, and unique device identifiers
• Usage data regarding your interactions with our platform and services
• Error reports and performance data to improve our service

How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our services
• Develop new features and functionalities
• Process transactions and send related information
• Send technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities in connection with our services
• Detect, investigate, and prevent security incidents
• Comply with legal obligations

Data Storage and Security

InnSync is designed as a data synchronization platform, and we implement rigorous security measures to protect your data. We use industry-standard encryption, access controls, and security protocols to safeguard your information. Our services are hosted in secure data centers with appropriate physical, technical, and administrative safeguards.

Please note that while we take significant measures to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We continuously review and enhance our security practices to protect your data.

Data Sharing and Disclosure

We may share your information in the following circumstances:

• With vendors, consultants, and service providers who need access to such information to perform work on our behalf
• In response to a legal request if we believe disclosure is required by law
• When we believe it is necessary to protect the rights, property, or safety of InnSync, our users, or others
• In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business
• With your consent or at your direction

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Accessing and obtaining a copy of your data
• Correcting inaccurate information
• Requesting deletion of your information
• Restricting or objecting to certain processing activities
• Data portability
• Withdrawing consent

To exercise these rights, please contact us at info@innlab.vn.

International Data Transfers

We may transfer, store, and process your information in countries other than your own. Our servers may be located outside of your country or region. By using our services, you consent to the transfer of your information to these countries, which may have different data protection rules than your country.

We take measures to ensure that data transfers comply with applicable laws and are protected by appropriate safeguards, such as standard contractual clauses.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our services and hold certain information. For more details about how we use these technologies, please see our Cookies Policy.

Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete such information as soon as possible.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at info@innlab.vn.